Event & Registration FAQ

Important things to know about event registration

  • Registrations cannot be shared. Registration for MCN paid, virtual events is for individual registrants only and not permitted to be shared. Access information to virtual events is prohibited from being shared. Additionally, as event materials are subject to intellectual property rights, all session materials distributed by MCN are only sent to registrants who have paid to attend the event, and are not permitted to be shared by registrants. Thank you for your cooperation and understanding.
  • Think of your account as your “forever account.” If you change organizations or serve with multiple organizations, this account (and your login information) will stay with you. Creating a duplicate individual account may impact your ability to access resources, benefits, or savings moving forward. 
  • Every person looking to register for an MCN event must have their own account to register. It's important that registrants have their own accounts in order to receive all the event communications, otherwise they may miss the access information or notifications of any change to the event.
  • Do not share individual accounts. Sharing an account creates a number of issues for our system and can be problematic for registrants. Our system allows a person to register on behalf of a group or another person in their organization, so there is no need to share an individual account for the sake of paying for a registration. Instructions for registering on behalf of another person and groups are included in the registration FAQ section below.
  • Our system only allows for one registration record per person per event. Once you complete a registration for an event, you will not be able to register additional people for the same event at a later time. You must register everyone planning to attend the event at the same time
  • For the purpose of our system, an organization’s employee list is the list for all people connected to an organization. The employee list is how our registration system recognizes who are colleagues in an organization, regardless of whether they are paid staff, board members, or volunteers. This is the same list our system generates during the registration process that allows a user to register on behalf of other people in the organization. If you don’t see someone on the employee list, it is likely they either 1) do not have an account; 2) need to update their employment information; or 3) are connected to a duplicate organization account.

Events FAQ

The access information is always sent to registrants before the start of the event in a reminder email. Please check your inbox for an email from info@minnesotanonprofits.org with “Event Reminder” in the subject line.

As the reminder emails are sent from our database, your spam filter may catch it; please check your spam folder before contacting our customer service team.

No; however, we can provide a certificate of attendance upon request for registrants to apply for credits.

We cannot guarantee any of our events will have a recording available. Factors such as the content and structure of a workshop, as well as unexpected technical problems affect our ability to record an event and/or provide a recording to registrants. As such, please assume a recording will not be available when determining whether to register for an event.

  1. Sign into our website with your username and password
  2. Click on Profile next to your name at the top right
  3. Scroll to the Register and Purchase section
  4. Click the Register for MCN Events link
  5. The page will default to Eligible Events. Click the Registered Events button near the top of the screen

  1. Sign into our website with your username and password
  2. Click on Profile next to your name at the top right
  3. Scroll to the Register and Purchase section
  4. Click the Register for MCN Events link
  5. The page will default to Eligible Events. Click the Attended Events button near the top of the screen

You can search for events based on type and location on our All MCN Events page with the filters. Use the drop downs to select the type of event you're looking for or the region, then click the Filter button to generate the search results.

Review our Registration Policies page to see if your situation is covered by our policies.

MCN conferences and events held at MCN's office will have space reserved for nursing, prayer, and an all gender restroom available.

For accommodation requests, such as sign language interpreters or other accessibility requirements, please email MCN’s programming assistant with your request at least two weeks prior to the event, or three weeks for conferences and large events. Although we will attempt to meet all accessibility requests, late requests may not be fulfilled.


Registration FAQ

1. Click on Register Now

2. Log in (contact us if you forgot your login information)

3. Select Continue

4. Pay the registration fee (you won’t be on the event roster until you pay)

5. You’ll receive two confirmation emails—one with the event details, and one that is a payment receipt to keep for your records

1. Ensure the person has their own MCN account. If you can't find yourself or a member of your staff in your staff, you can create an account for them here

2. Select the event on our Events Calendar

3. Click on Register Now

4. Log in (contact us if you forgot your login information)

5. Click Select Another Registrant

Pay for Another Co-worker registration

6. Use the Register on Behalf of dropdown to select the registrant, then click Register This Person (if you don’t see them in drop down list, you can create an account for them here)

Pay for Another Co-worker registration 2

Please note that our system only allows for one registration record per person per event; once you complete a registration for an event, you will not be able to register additional people for the same event at a later time. You must register everyone planning to attend the event at the same time.

How to register yourself and your team: 

1. Ensure each person has their own MCN account. If you can't find a member of your staff in your staff drop down list, you can create an account for them here.

2. Login to your account

3. Navigate to your profile and click Register for MCN Events

4. Find the event you would like to register for and click Register

5. On the Basic Information page, scroll to the bottom of the screen and select Continue 

6. Once you've reached the confirmation page to review your registration, scroll to the bottom of the screen and click Register Another Individual (Do not click Continue yet)

How do I register mutliple people

7. A new window will appear. Select the team member from the dropdown, then click Register This Person. If the person does not appear in the dropdown, they either do not have an account or are linked to a duplicate organizational account, in which case you need to contact MCN's customer service team. 

How do I register mutliple people 2

8. Continue this process until you've registered everyone in your group

9. Once all team members are added to the registration, click Continue on the confirmation page to complete the payment

The error message is appearing because you have already registered yourself or on behalf of another person for that same event. Our system only allows for one record per person per event. When this happens, your colleague must register themselves through their own account.

The confirmation emails are generated once a payment is submitted. If you did not submit a payment, your registration is not yet complete. Use the invoice section of your account to navigate to your shopping cart in order to see if there are any unpaid registrations waiting to be completed.

Additionally, confirmation emails are sent to the actual registrant. If you registered on behalf of another person, then that person will receive the confirmation email.


Payment FAQ

Your organization may not be a current member or your individual account may be incorrectly linked to your organization. Contact us by phone (651-642-1904) or email (info@minnesotanonprofits.org)

  1. Sign into our website with your username and password
  2. Click on Profile next to your name at the top right
  3. Scroll down to the Register and Purchase section
  4. Click on Pay Open Invoices

  1. Sign into our website with your username and password
  2. Click on Profile next to your name at the top right
  3. Scroll down to Register and Purchase
  4. Click on View Invoice History
  5. Find the invoice you'd like to view
  6. Select View Order

You can remove people from a group registration order through your shopping cart. To navigate to your shopping cart:

1. From your account’s homepage, scroll to the Register and Purchase section

2. Click Pay Open Invoices

Remove registration order

3. Click Go to shopping Cart

Remove registration order 2


4. Update your shopping cart as needed