FAQ

Frequently Asked Questions

At the Minnesota Council of Nonprofits, it's our goal to help you find the information and resources you need to make your nonprofit run smoothly. To that end, MCN has created a useful list answers to some of the most frequently asked questions, touching on everything from joining as a member and accessing member benefits to creating an online account and registering for events.

If you don’t find the answer to your question here, please contact us:

Minnesota Council of Nonprofits
2314 University Ave. W., Suite 20
St. Paul, MN 55114
651-642-1904 / 800-289-1904
info@minnesotanonprofits.org

General

FAQ - General

Online Accounts

FAQ - Online Accounts

  • How do I create an individual online account*?

  • What’s the difference between an Individual vs. organizational account?

  • How do I update my address and email?

  • I forgot my username and password. How do I find it?

  • How does my organization remove former staff or board members from our record?

  • Is my MCN username and password the same for both the MCN website and the MCN Job Board?

  • How do I sign up to receive emails from MCN?

Membership

Events

FAQ - Membership

  • How many active members are in the Minnesota Council of Nonprofits?

  • What types of membership are available at MCN?

  • How much does MCN membership cost?

  • How do I sign my nonprofit or business up for membership with the MCN?

  • What forms of payment does MCN accept?

  • How soon will my membership become active?

  • When will I receive my new member packet?

  • How can my nonprofit order MCN publications using our free member vouchers?

  • When will I receive my membership renewal notice?

FAQ - Events

  • How do I register myself for an event?

  • I want to pay for my coworker’s registration. How do I register them?

  • How do I register multiple people?

  • When I try to register my colleague, I get a message saying I already have a registration record. Why?

  • Why isn’t my member rate showing when I go to register for an event?

  • How do I pay for something I’ve registered for?

  • How do I know if I’m registered for an upcoming event?

  • How do I view receipts or past invoices?

  • How do I view the list of events I’ve attended?

  • How do I request a transfer, substitution, or refund?

  • How do I request accessibility accommodations for an event I’m attending?

  • When does the registration table open on the day of an event?