Shipping Policy
All orders are shipped from our St. Paul office via the U.S. Postal Service. Most orders are shipped within five days of receipt, depending on product availability. Transit time typically is an additional 2–6 business days, depending upon delivery location. For each order placed, a shipping and handling fee of $9.50 will be charged, regardless of the number of books in the order.
Return Policy
MCN offers a “No Risk Guarantee." If any of our publications do not fulfill our promise to you, we will make the situation right or refund your money, minus shipping costs. Buyers may return physical books at their own cost within 30 days of purchase for a full refund of the purchase price. The returned books must be received in resalable condition. Returns of digital publications will be reviewed on a case-by-case basis.
To return a physical book, please enclose a note indicating the reason for return and ship the note and book via a traceable method to: Minnesota Council of Nonprofits, Attn: Book Returns, 2314 University Ave. W., Ste. 20, St. Paul, MN 55114.
MCN nonprofit members who have paid for a publication while having available member publication vouchers available, may retroactively request a refund and apply a voucher if the transaction occurs in the corresponding membership year. All refunds will be processed, minus a five percent processing fee.
Sales Tax Policy
The Minnesota Council of Nonprofits is required to collect sales tax from all purchasers on all taxable products unless the purchase is made on behalf of a nonprofit organization that has received a sales tax exemption from the Minnesota Department of Revenue. According to Minnesota law, in order to exempt a purchase from the state sales tax, MCN must have a completed “Certificate of Exemption” (otherwise known as Minnesota Department of Revenue Form ST3) on file for the purchasing organization. If your organization has received a sales tax exemption from the Minnesota Department of Revenue, please print a downloadable Form ST3 and return a completed and signed copy to the Minnesota Council of Nonprofits by email (registrar@minnesotanonprofits.org), fax (651-642-1517) or by mail (2314 University Ave W, Ste. 20, St. Paul, MN 55114). Once this form is received, the organization’s sales tax exemption will be honored on all future purchases.