Re(Human)ized Resources: Emotionally-Intelligent Communication & Engagement
March 18, 2026 @ 1:00 pm – 2:00 pm CDT
Virtual Workshop – Live/Online
Fee: $50 for MCN members / $70 for nonmembers
This session is also one part of the five-part Re(Human)ized Resources series.
Focus: Connection & Belonging
Engagement starts with emotional intelligence (EQ). You will learn how to apply EQ principles—self-awareness, self-regulation, empathy, and relationship management—to daily communication and team trust-building. Using insights from EQ-Comms and The Neurochemistry of Trust, this workshop equips HR leaders and managers to foster psychologically safe dialogue.
Key Concepts: EQ-i framework, co-regulation, empathy mapping, allyship communication practices.
Learning Objectives:
- Understand and apply the 5 domains of emotional intelligence in workplace conversations
- Practice co-regulation and feedback techniques that build trust and connection
- Model emotionally-intelligent leadership behaviors that increase engagement and belonging
Event Details
This workshop is one session of a five-part HR training series, Re(Human)ized Resources. Use the Register Now link at the top of this page to register only for the Emotionally-Intelligent Communication & Engagement workshop. Register for the full series at $200 for members or $300 for nonmembers.
This virtual event will take place on the Zoom platform.
Your access link will be emailed to you the day before the event after 12 p.m., and will also be included in your confirmation email.
This session will be recorded. The recording will be made available to registrants after the live event.
Captioning is provided automatically through Zoom. For information on requesting CART, ASL, or another accommodation, please visit our Registration Policies page.
To learn more about events, registration, and payment, visit our Event & Registration FAQ page.
We offer partial scholarships for all of our educational workshops. Visit our Scholarships page for more information.
Speaker Information
Kaitlin Desselle. My superpowers are developing emotionally-intelligent leaders and revolutionizing organizational cultures into the most profitable asset. I have a proven track record of authenticating company values to impact employee engagement, efficiency in systems, and rapid growth of bottom line.
I founded Wayfinders Coaching & Consulting after spending over a decade in operations management and people leadership in high-performance organizations. I’ve worked cross-functionally in HR, business development, change management and learning and development, and across many industries–from nonprofit work, higher education, food service, and retail–to DEI consulting.
What I found along the way is that the core ingredients for successful relationships (and ultimately business growth) are rooted in emotional intelligence, trust-based communication, and intercultural competence. Now I offer coaching, training, consulting, and thought-partnership for individuals and teams seeking to build these skills.I work with an incredibly diverse team of practitioners, with go-to methodologies that include critical HROD, change management frameworks, emotional intelligence (EQ-i), intercultural development (IDI), systems audits, and cultural assessments.
